Orders are processed and shipped within 2 days. Processing time does not include weekends or holidays.

Shipping Options

Local Mail – Orders are shipped by local mail with NO tracking. Once your order has been shipped, please allow 10-15 days for delivery (estimation)

Trackable Shipping – Once your order has been shipped, you will receive a tracking number by email. Please allow up to 5 days for delivery
Packages may require additional delivery time due to customs. We are not responsible for Customs delays.

Customs and duties are the responsibility of the customer. We recommend that customers contact their local customs office for details on charges, regulations and restrictions. Customers will be charged an additional shipping fee for returned packages due to unpaid duties and customs.

We are not responsible for any lost or stolen shipments.

Incorrect Address

It is the responsibility of the customer to ensure that he/she has entered the correct mailing address. We are not responsible for packages that are shipped with an incorrect, insufficient or undeliverable address.

Returns and Refunds:

Refunds are to be issued for damaged or defective items only.(shipping expenses not included) To apply for a refund please email a picture and a brief description of what happened to This email address is being protected from spambots. You need JavaScript enabled to view it. with the title REFUND in the subject line.

Returns and exchanges will only be allowed for wrongfully shipped items. Please send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. with the title INCORRECT ORDER in the subject line within 2 days of receiving your order.

To qualify for either a return or refund, all products must be in their original packaging and must have been purchased through chrysalisbda.com